IBPS CRP CSA XV Recruitment 2025 has been officially announced by the Institute of Banking Personnel Selection (IBPS) to hire Customer Service Associates (CSA) in 11 public sector banks for vacancies in 2026–27.
This is one of the most anticipated bank recruitments in India, giving graduates a secure entry point into banking careers with opportunities for growth and promotion.
Why IBPS CSA Jobs Are a Big Deal
IBPS conducts national‑level exams for multiple banks, so one application lets candidates compete for jobs in Bank of Baroda, Canara Bank, PNB, Union Bank of India, and more.
Selected candidates will be the frontline face of banks, handling customers, services, and essential banking operations.
IBPS CRP CSA XV Recruitment 2025 – Important Dates
| Activity | Date |
|---|---|
| Online Registration | 1 Aug – 21 Aug 2025 |
| Pre‑Exam Training (PET) | September 2025 |
| Preliminary Exam Call Letter | September 2025 |
| Preliminary Exam | October 2025 |
| Prelims Result | November 2025 |
| Main Exam Call Letter | November 2025 |
| Main Exam | November 2025 |
| Provisional Allotment | March 2026 |
✅ Tip: Apply early to avoid last‑minute glitches.
🔗 Apply Online at IBPS Website
IBPS CRP CSA XV Recruitment 2025 – Eligibility Criteria
Nationality / Citizenship
Candidates must be one of the following:
- Citizen of India
- Subject of Nepal or Bhutan
- Tibetan refugee who came to India before 1 January 1962
- Person of Indian origin who migrated from countries like Pakistan, Sri Lanka, Burma intending permanent settlement in India
Age Limit (as on 01.08.2025)
- ✅ Minimum: 20 years
- ✅ Maximum: 28 years (Candidates born between 02.08.1997 and 01.08.2005 are eligible)
- Relaxation:
- SC/ST – 5 years
- OBC‑NCL – 3 years
- PwBD – 10 years
- Ex‑Servicemen and others – as per government norms
Educational Qualification (as on 21.08.2025)
- A Bachelor’s Degree in any discipline from a recognized university.
- Computer literacy is mandatory (certificate or IT as a subject in college).
- Must be proficient in the local language (reading, writing, speaking) of the state they apply for.
Participating Banks
- Bank of Baroda
- Canara Bank
- Indian Bank
- Punjab National Bank
- Union Bank of India
- Bank of India
- Central Bank of India
- Punjab & Sind Bank
- Indian Overseas Bank
- UCO Bank
- Bank of Maharashtra
➡️ Why it matters: With one exam, you can secure a position in any of these leading national banks.
IBPS CRP CSA XV Recruitment 2025 – Exam Pattern
| Exam Stage | Sections | Questions | Marks | Time |
|---|---|---|---|---|
| Preliminary Exam | English Language | 30 | 30 | 20 mins |
| Numerical Ability | 35 | 35 | 20 mins | |
| Reasoning Ability | 35 | 35 | 20 mins | |
| Main Exam | General/Financial Awareness | 40 | 50 | 35 mins |
| General English | 40 | 40 | 35 mins | |
| Reasoning Ability & Computer Aptitude | 50 | 60 | 45 mins | |
| Quantitative Aptitude | 50 | 50 | 45 mins |
⚠️ Negative marking: 0.25 marks for each wrong answer.
✅ Prelims are qualifying only. Main exam scores decide merit.
Application Fees
| Category | Fee |
|---|---|
| SC/ST/PwBD/ExSM | ₹175 |
| General/OBC/EWS | ₹850 |
Fee must be paid online through debit/credit card, UPI, or net banking.
IBPS CRP CSA XV Recruitment 2025 – Salary & Benefits
- Basic Pay: ₹24,050 – ₹64,480 (with increments)
- Perks & Allowances:
✅ Dearness Allowance (DA)
✅ House Rent Allowance (HRA)
✅ Medical benefits for employee & family
✅ Leave encashment and pension benefits
➡️ Career Growth: CSA can be promoted to Officer Cadre through internal exams.
How to Apply for IBPS CRP CSA XV Recruitment 2025
1️⃣ Visit IBPS Official Website
2️⃣ Click CRP CSA XV Apply Online
3️⃣ Register with a valid email and mobile number
4️⃣ Fill the form carefully, upload photo, signature & documents
5️⃣ Pay the fee and submit
6️⃣ Download and print the form for future use
Recruitment Snapshot
| Detail | Information |
|---|---|
| Post | Customer Service Associate (CSA) |
| Exam Name | IBPS CRP CSA XV |
| Vacancies | Across 11 public sector banks |
| Qualification | Graduate in any discipline |
| Age Limit | 20–28 years |
| Fee | ₹175 (SC/ST/PwBD/ExSM), ₹850 (Others) |
| Exam Date | Prelims – Oct 2025; Mains – Nov 2025 |
| Website | ibps.in |
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